Twitter is Providing Crucial Information to US from Iran

We know that Google is the #1 search engine in the world – but where are people going for real time, up to date information on every day updates?  Twitter.  Just take a look at twitter and you’ll see – on the right side of the page – what people are talking about “Right Now”.

A few weeks ago I learned that Danny Gans had died because “Danny Gans” was one of the most talked about keywords on Twitter. Then, we had an earthquake in Los Angeles and immediately (literally within moments) there were updates on Twitter…Whether it’s a sporting event or a news update, you can get the most current, up to date news on Twitter with real people reporting real results.

CNN is now reporting that people in Iran are posting updates on Twitter with crucial information – and this is particularly important since Iranian authorities have banned Western journalists from covering political rallies. Even though websites and newspapers have been closed by Iranian officials, people are still able to spread the word of what’s going on via Twitter.

Although officials would not say whether they were communicating with Iranians directly, one noted that the United States is learning about certain people being picked up for questioning by authorities through posts on Twitter.

“It is a very good example of where technology is helping,” the official said.

Senior officials say the State Department is working with Twitter and other social networking sites to ensure Iranians are able to continue to communicate to each other and the outside world.

At a briefing with reporters Tuesday, spokesman Ian Kelly said the United States was monitoring the situation in Iran through a number of media, including social media networks like Facebook and Twitter, but deflected questions about the State Department talks with Twitter.

“We’ve highlighted to them the importance of these social media,” Kelly said of the conversations with Twitter executives. “This is about the Iranian people. This is about the giving their voices a chance to be heard. One of the ways that their voices are heard are through new media.”

For example, senior officials say the State Department asked Twitter to refrain for going down for periodic scheduled maintenance at this crucial time to ensure that the site continues to operate.

“They announced they were going to shut down their system for maintenance, and we asked them not to,” one official said, adding that the discussions were meant to “highlight to [Twitter] that this was an important means of communication, not with us but horizontally in Iran.”

The situation in Iran is a real-world example of the State Department’s efforts to increase use of technology in diplomacy, including social networking sites, Web video and text messages to reach large numbers of people who would otherwise be difficult to reach.

It’s uncertain what the long term prognosis of Twitter will be, but one thing we know for certain is that the “word of mouth” impact of people and the ability for their message to be spread instantly to people around the world via the Internet, is here to stay.  And by the looks of it, Twitter – in one form or another – might be the leading catalyst.

For more information on how to best use Twitter in your online activities, visit http://adamginsbergblog.com/category/twitter